
People Matter
We operate safely. We treat our coworkers with dignity and respect. We think of everyone as our “customer”.

Team Up
We work with other people on our team to get the job done. We never “work against” one another. We look for ways to help others in our department, other departments, and other lines of business so that they succeed and excel. When someone helps me, I say thank you – and I do it publicly.

Tell It Like It Is
We use professional but direct feedback to share ideas and opinions. We do not fear to share our ideas and ask questions of our coworkers, our leaders, and our partners. We listen thoroughly and assume positive intent from those communicating insight and feedback.

Doing Things Right & Doing The Right Thing
We hold ourselves to a high ethical standard by showing good judgement and doing the right thing - even when no one else is looking. We are mindful of excellence in our processes and pride ourselves on doing things right.